Our Podcast Series: The HQ

Many in healthcare have heard of or even utilized an Employee Assistance Program, often expanded to Employee and Family Assistance programs, or EFAPs. In this episode of The HQ, we talk with Steve Ashton, Vice-President, People & Organization Development at the IWK Health Centre, about EFAPs. What are EFAPs? Where do they come from? Do […]

The data collected and stored in our personal health records is one of the most valuable assets within healthcare. This data is used to improve the quality and safety of care, conduct clinical research, evaluate medical treatments and technologies, and guide public health decision-making and funding allocations. Who are the health professionals responsible for collecting […]

One of the greatest changes to Canadian healthcare over the last few decades has been the introduction of patient-centred care – or, as we like to define it, people-centred care. On this special episode of The HQ podcast, we are joined by Lesley Moody, Clinical Director at the Princess Margaret Cancer Centre in Toronto. Lesley […]

On episode 6 of The HQ, we discuss the role and importance of quality improvement and innovation with healthcare leader Samantha Hamilton, Director, Quality, Patient Safety & IPAC at The Ottawa Hospital. What is quality improvement as it relates to healthcare? How has COVID-19 impacted quality improvement and innovation initiatives? What innovations have we seen […]

In this episode of The HQ podcast, we are joined by special guest Jacqueline Per, Executive Director Learning, Research and Innovation at Fraser Health in BC, to discuss health human resource planning and innovation, and what can be done to retain and expand our health workforce post-COVID-19.

We are delighted to welcome back Kristen Winter, Vice President of Human Resources, Workforce Optimization and Leadership at Sunnybrook Health Sciences Centre in Toronto as our special guest on episode 4 of The HQ podcast. In this episode, we discuss the topic of immigration and our healthcare workforce and tackle some of the questions related […]

In this episode we are going to cut to the issue facing healthcare today – the crisis of our health human resources or, in more simple terms, the crisis of the people in healthcare. It is a topic on the lips of those in government, including our federal and provincial ministers of health. It is […]

When you hear the word, “Coaching” what comes to mind? What does it mean to be a coach? And, more importantly, what does it mean in healthcare? In most organizations and certainly healthcare organizations, we talk about teams, we talk about leaders, and we might even talk about game plans – but where does the […]

This is Part 2 of our two-part episode on The Psychological Wellness of Leadership During the Pandemic where we’ve been speaking with Kristen Winter, Vice President of Human Resources, Workforce Optimization and Leadership at Sunnybrook Health Sciences Centre in Toronto. In Part One, Kristen shared very candidly about what it’s like to be a healthcare […]

In this special two-part episode, we talk to Kristin Winter Vice President of Human Resources, Workforce Optimization and Leadership Sunnybrook Health Sciences Centre. In Part 1, we discuss with Kristen what it’s like to be a healthcare leader and especially a people leader during the pandemic and the impact it has had on her team […]