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In Partnership with CCHL through LEADS Canada

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Description
This dynamic and interactive course explores the Achieve Results domain of the LEADS in a Caring Environment leadership framework. This domain is the most task-oriented domain; it aims to help you make decisions, identify priorities (as well as determine how to measure and track their success) and take actions to achieve the desired outcomes.
As a leader, you are accountable for achieving results that align with your organization’s vision, goals, and values. In the healthcare system, this means much more than just financial results: it is about contributing to positive health and wellness outcomes for those in need. Working through Achieve Results is an opportunity for you to think about which results matter.
Achieve Results at a glance
- This course is part of the LEADS Inspired Leadership Program
- Enrol at any time
- Approximately 8 hours of interactive learning to be completed at your own pace in up to 2 months
- Designed with busy professionals in mind
- This course meets the Canadian College of Health Leaders’ Certified Health Executive (CHE) Select Program requirement for the Achieve Results domain
- Facilitated by certified LEADS Canada faculty
- Developed in partnership with CCHL through LEADS Canada
- Eligible for 2 CCHL maintenance of certification credits (MOCs)
Who should take Achieve Results course?
Participants can be individuals – or teams – from:
- Across the entire continuum of health services
- Healthcare organizations supporting the health system at all levels (local to national organizations)
- Ministries of health and health authorities
Learning outcomes
At the completion of this course you will have:
- Constructed the components of a strategic plan including vision, goals, strategies, and intended outcomes, as well as communicate to your team and the individuals within the team.
- Recognized how to strategically align decisions with visions, values, and evidence.
- Explored the challenges of decision-making and taking action, as well as the recommended processes for successful change.
- Explored the assessment and evaluation process, the tools used to complete the process, and how the information gathered helps to achieve results.
Awards
There are no awards available for this course at this time. Click here to learn more about student awards.
Faculty
Carol Gray, MN, CEC, PCC
About
Carol has the expertise and the passion for working with others to help them achieve their full leadership potential. Her depth of knowledge and skill in coaching and leadership development allows her to connect with people in an engaging and powerful way. A key focus for Carol is supporting and empowering those who work in the health care field.
Carol brings over three decades of healthcare experience and in her diverse senior leadership roles has led teams to implement innovative health programs and services across Alberta. During her tenure in health care, her roles and accountability spanned all areas of the continuum of care. This has given her breadth of skill and experience working with all levels of leaders and managers in very dynamic and complex situations.
As a certified LEADS facilitator, Carol believes the LEADS framework is a significant asset in supporting leadership development for individuals and organizations.
Carol holds a Graduate Certificate in Coaching (Royal Roads University) and Master’s Degree in Nursing (University of Alberta).
Outside of supporting leadership development, you’ll find Carol and her husband hiking in the Canadian Rockies and traveling internationally.
Tammy McLennan, CEC, PCC
About
Tammy brings 20 years of experience as an entrepreneur in the hospitality sector, a Business Manager in the private healthcare consulting field and a Director of Organizational Health with the Ontario Ministry of Health Agency.
From creating organizations from an idea on a napkin, to delivering front line service to sitting at the executive table – Tammy combines this experience and qualifications in coaching and human resources to build leadership capacity in every leader to transform organizations.
Tammy’s approach focuses on helping individuals use their new knowledge, skill and attitude, to make the deliberate shift to change behaviour and impact outcomes.
Credentials
- Royal Roads University Graduate Certificate for Executive Coaching
- Rotman University of Toronto Graduate Certificate for Advanced Program for Human Resource Management
- Certified LEADS Facilitator and Coach
- International Association of Public Participation – Certified facilitator
- Member of the International Coaching Federation
Ellen Melis, MSc, CEC, PCC, CSAE
About
Ellen is a certified executive coach and facilitator who specializes in strategic leadership development. Ellen was the lead subject matter expert for the LEADS Inspired Leadership program and is in demand to offer LEADS focused workshops across the country. Ellen is passionate about leadership development across the individual, team and organizational level, with a particular interest in organizational leadership cultures.
Ellen has extensive experience with government, not-for-profit agencies and associations. Prior to founding Unlimited Potential and Deliberate Shift Coaching, Ellen was the Associate Scientific Director at the Institute of Health Services and Policy Research at the Canadian Institutes of Health Research. Ellen is a certified LEADS in a Caring Environment Coach and Facilitator, and strategic advisor to LEADS Canada.
Ellen holds a B.Sc. in Physiotherapy, a M.Sc. in Rehabilitation Science, and an M.A. in Leadership and Change. She is a certified professional facilitator and has obtained her executive coaching certification from Royal Roads University. She is currently undertaking her Ph.D. in Leadership and Change at Antioch University, focusing on organizational culture change in long-term care.
Kathleen Paterson, BaSc, MA, CEC
About
Kathleen is a passionate leader with a talent for coaching and mentoring individuals and teams. She is a dynamic and experienced Leadership professional, with expertise designing and delivering learning, change and development initiatives to support individual and organizational growth. Kathleen brings to her leadership and coaching practice a broad experience in developing leaders and supporting change and transformation within organizations. She is an outstanding facilitator with the ability to build consensus with stakeholders at all levels and is comfortable and effective in ambiguous and complex environments. She has held several senior Organizational Development positions and her experience includes: Leadership Development; Change & Transformation; Strategic Planning; Communication and Coaching support for individuals and teams. She has extensive experience in healthcare, manufacturing and foodservice sectors. Kathleen is a certified LEADS® Executive Coach and Facilitator.
Kathleen supports leaders to embrace self-accountability, and practices to build trusting relationships, as important factors in achieving desired results. When she isn’t facilitating Leader Development, you can often find Kathleen developing her skills and creativity at making pots at a local pottery studio.
Credentials
- Masters Organizational Management and Development – Fielding University
- Graduate Certificate Integral Theory – Fielding University
- Graduate Certificate Executive Coaching – Royal Roads University
- Certified Associate Integral Coach – Integral Coaching Canada
- Certified LEADS® Executive Coach and Facilitator
- Certificate Adult Education – University of Toronto
- Certified Professional Facilitator – International Association of Facilitators
- BaSc Food and Nutrition – Ryerson University
Bruce H. Swan, B.Comm (hons), DHA, FCCHL, CEC, PCC
About
Bruce is a Professional Certified Coach and Certified LEADS in a Caring Environment Facilitator. In addition to being Faculty in LEADS Inspired Leadership, Bruce works with organizations on the Coach Approach to LEADS as well as debrief LEADS 360 assessments. He is the author of The leadership shift – “From directing people to action to inspiring people to action published in 2017 in the Healthcare Management Forum by the Canadian College of Health Leaders.
Bruce has an undergraduate degree in Commerce, a Graduate Diploma in Hospital Administration and Graduate Diploma in Executive Coaching. He has operated his own business providing coaching and leadership consulting services for the past ten years. His more than thirty years of Senior Executive experience as President and CEO, is being used today when fulfilling the role of interim CEO for organizations, where he sees firsthand the increasing demands, ever changing environments, ambiguity, and political influences which calls for strong leadership.
Bruce’s calming presence and ability to listen and not pass judgement on whatever the situation may be are valued by those he coaches. Bruce’s passion for leadership and coaching is evidenced by the powerful partnerships he creates with individuals and in the leadership transformation that results.
When not coaching leaders, Bruce enjoys life and believes we should live each day as though it is our last. You’ll find Bruce spending quality time with his family and friends and in the outdoors hiking, walking, cycling and taking time to breathe in the fresh air and meditate on the beauty around us. He is also an avid antique car buff and enjoys collecting and driving as a hobby.
Nadine Whelan, BSW, MA
About
Nadine is a certified LEADS facilitator passionate about developing the leadership capacity of systems, organizations, teams and individuals. Her philosophy of practice centres on the co-creation of pragmatic, sustainable results that generate engagement, ownership and shared leadership. Using an appreciative assets-based approach, she works with leaders to strengthen their ability to foster positive change. She considers it a privilege to be able to work with caring, committed others in making a difference in the world.
Nadine has over 20 years of experience in the health system and beyond, serving in provider, management, consultant and senior leadership capacities. Holding an undergraduate degree in social work (Memorial University) and a MA in Leadership (Royal Roads University), her practice experience encompasses leadership and talent development, organizational change, communications, strategic and operational planning, performance management, quality improvement, community development and process facilitation.
Working with LEADS since 2009 as both an internal and external change agent, she believes the power of the framework is its beautiful simplicity, yet ability to hold complexity. In a rapidly changing, increasingly interdependent world, it is both generic enough to capture the key ingredients of leadership effectiveness and specific enough to adapt to multiple contexts. It is her experience that LEADS has resonance at individual, team, organizational and system levels when brought to life through a synergistic approach.
In reflecting upon her life and work, Nadine sees a beautiful synchronicity between both. She fuels her practice through a love of nature and staying close to the essence of life. Nadine jokingly refers to herself as a child of the water. Growing up on the ocean in scenic Newfoundland and Labrador, she currently resides with her family on a river and lake in Nova Scotia. When Nadine isn’t supporting leadership development, you can find her kayaking, spending time with loved ones, enjoying woodland walks or curled up with a great book.
Requirements
Language
English is the language of instruction for all CHA Learning courses. It is therefore recommended that students be competent in reading, writing and speaking English. For more information please contact us.
Technical
Students must have basic computer knowledge and internet navigation skills; and access to a computer with Windows 7 or higher.
Please note:
- Students choosing to use Mac or Linux operating system must have experience using alternate remote access software.
- CHA Learning staff can only assist Windows operating system users and provide technical support in relation to our website; we do not provide technical support for internet and/or basic computer use.
Other technical requirements:
CHA Learning Technical Requirements |
Screen Resolution | 800×600 (minimum); 1024×768 (recommended) |
Internet Browsers | The most recent version of one of the following:
Google Chrome
Internet Explorer
Microsoft Edge
Firefox
Opera
Safari |
Plug-ins | Pop-up blocker: disabled
Java Script: Enabled
Cookies: Enabled |
Internet Connection | Broadband (cable or DSL) connection required |
Software | Word processing software, Adobe Reader |
Enrolment Process
There are no application prerequisites for this course. To enrol:
- Click on the enrol button
- Add the product to your cart
- Create an account if you are new to CHA Learning or sign into your existing account
- Complete the Billing Information page
- Enter your payment information, accept the terms and conditions and make your payment
- You will receive an email with instructions to access the course material within 5-7 days.
Grading
Participants complete one graded assessment which will be marked by the faculty. Feedback will be provided. Participants must achieve an overall grade of 60% to pass this course.
In addition, through case-based learning, the participant will develop their own leadership scenario related to this course. (The leadership scenario is not submitted for assessment or feedback).
Reflection and other learning activities are included to enhance learning and are not graded.
Course Certificate
CHA Learning will award students a certificate for successful completion of the course.
Cost
- $450 for Canadians
- $650 for International students
All prices listed above are in CAD.
Please note: Bulk registration discounts are available for groups. Please review the Group Enrolment information here.
Curriculum
In this course you will explore the actions required of a leader to achieve the appropriate results in the healthcare system. These include creating and sustaining relationships at many levels, ensuring expectations for yourself and others are clearly understood, and establishing processes based on values and evidence.
The course includes case-based learning and exploration of the Achieve Results domain of the LEADS in a Caring Environment framework. The course includes:
- A domain assessment (graded)
- A case scenario activity (not graded)
- Reflection and other learning activities (not graded)
The course includes the following four Achieve Results capabilities:
Capabilities | Description |
Set direction. | You inspire vision by identifying, establishing, and communicating clear and meaningful expectations and outcomes. |
Strategically align decisions with vision, values, and evidence. | You integrate organizational missions and values with reliable, valid evidence to make decisions. |
Take action to implement decisions. | You act in a manner consistent with the organizational values to yield effective, efficient, public-centred service. |
Assess and evaluate. | You measure and evaluate outcomes, compare the results against established benchmarks, and correct the course as appropriate. |
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