Achieve Results

In Partnership with CCHL through LEADS Canada




This dynamic and interactive course explores the Achieve Results domain of the LEADS in a Caring Environment leadership framework. This domain is the most task-oriented domain; it aims to help you make decisions, identify priorities (as well as determine how to measure and track their success) and take actions to achieve the desired outcomes.  

As a leader, you are accountable for achieving results that align with your organization’s vision, goals, and values. In the healthcare system, this means much more than just financial results: it is about contributing to positive health and wellness outcomes for those in need.  Working through Achieve Results is an opportunity for you to think about which results matter. 

Achieve Results at a glance 

  • This course is part of the LEADS Inspired Leadership Program 
  • Enrol at any time 
  • Approximately 8 hours of interactive learning to be completed at your own pace in up to 2 months  
  • Designed with busy professionals in mind 
  • This course meets the Canadian College of Health Leaders’ Certified Health Executive (CHE) Select Program requirement for the Achieve Results domain 
  • Facilitated by certified LEADS Canada faculty 
  • Developed in partnership with CCHL through LEADS Canada 
  • Eligible for 2 CCHL maintenance of certification credits (MOCs) 

Who should take Achieve Results course? 

Participants can be individuals – or teams – from: 

  • Across the entire continuum of health services 
  • Healthcare organizations supporting the health system at all levels (local to national organizations) 
  • Ministries of health and health authorities 

Learning outcomes 

At the completion of this course you will have: 

  • Constructed the components of a strategic plan including vision, goals, strategies, and intended outcomes, as well as communicate to your team and the individuals within the team.   
  • Recognized how to strategically align decisions with visions, values, and evidence. 
  • Explored the challenges of decision-making and taking action, as well as the recommended processes for successful change. 
  • Explored the assessment and evaluation process, the tools used to complete the process, and how the information gathered helps to achieve results. 


There are no awards available for this course at this time. Click here to learn more about student awards. 


 Carol Gray, MN, CEC, PCCAbout
 Tammy McLennan, CEC, PCCAbout
 Ellen Melis, MSc, CEC, PCC, CSAEAbout
 Kathleen Paterson, BaSc, MA, CECAbout
 Bruce H. Swan, B.Comm (hons), DHA, FCCHL, CEC, PCCAbout
 Nadine Whelan, BSW, MAAbout



English is the language of instruction for all CHA Learning courses. It is therefore recommended that students be competent in reading, writing and speaking English. For more information please contact us. 


Students must have basic computer knowledge and internet navigation skills; and access to a computer with Windows 7 or higher. 

Please note: 

  • Students choosing to use Mac or Linux operating system must have experience using alternate remote access software. 
  • CHA Learning staff can only assist Windows operating system users and provide technical support in relation to our website; we do not provide technical support for internet and/or basic computer use. 

Other technical requirements: 

CHA Learning Technical Requirements
Screen Resolution800×600 (minimum); 1024×768 (recommended)
Internet BrowsersThe most recent version of one of the following:

Google Chrome
Internet Explorer
Microsoft Edge
Plug-insPop-up blocker: disabled
Java Script: Enabled
Cookies: Enabled
Internet Connection Broadband (cable or DSL) connection required
SoftwareWord processing software, Adobe Reader

Enrolment Process

There are no application prerequisites for this course. To enrol: 

  1. Click on the enrol button 
  2. Add the product to your cart 
  3. Create an account if you are new to CHA Learning or sign into your existing account 
  4. Complete the Billing Information page 
  5. Enter your payment information, accept the terms and conditions and make your payment 
  6. You will receive an email with instructions to access the course material within 5-7 days.  


Participants complete one graded assessment which will be marked by the faculty. Feedback will be provided. Participants must achieve an overall grade of 60% to pass this course.  

In addition, through case-based learning, the participant will develop their own leadership scenario related to this course. (The leadership scenario is not submitted for assessment or feedback). 

Reflection and other learning activities are included to enhance learning and are not graded. 

Course Certificate 

CHA Learning will award students a certificate for successful completion of the course. 


  • $450 for Canadians 
  • $650 for International students 

All prices listed above are in CAD. 

Please note: Bulk registration discounts are available for groups. Please review the Group Enrolment information here. 


In this course you will explore the actions required of a leader to achieve the appropriate results in the healthcare system. These include creating and sustaining relationships at many levels, ensuring expectations for yourself and others are clearly understood, and establishing processes based on values and evidence.  

The course includes case-based learning and exploration of the Achieve Results domain of the LEADS in a Caring Environment framework.  The course includes: 

  • A domain assessment (graded) 
  • A case scenario activity (not graded) 
  • Reflection and other learning activities (not graded) 

 The course includes the following fouAchieve Results capabilities:  

Capabilities  Description 
Set direction.You inspire vision by identifying, establishing, and communicating clear and meaningful expectations and outcomes. 
Strategically align decisions with vision, values, and evidence. You integrate organizational missions and values with reliable, valid evidence to make decisions. 
Take action to implement decisions.  You act in a manner consistent with the organizational values to yield effective, efficient, public-centred service. 
Assess and evaluate.  You measure and evaluate outcomes, compare the results against established benchmarks, and correct the course as appropriate.