Long-Term Care

Long-Term Care Administrator

Plan. Manage. Lead. Succeed.




The Long-Term Care Administrator course prepares students for roles in administering or managing long-term care facilities. This self-directed course is designed to meet the minimum 100 hours of instruction for programs in long-term care administration or management as set out in the Ontario Long-Term Care Homes Act, 2007 (Section 212, 4(d). Click here to view section 212, 4(d)

 Course at-a-glance

  • Part of CHA Learning’s Long-Term Care portfolio
  • Delivered entirely online
  • 100 hours of learning, to be completed over 12 months

Who should take the Long-Term Care Administrator course?

This course is for aspiring and newly-appointed facility-based long-term care administrators, who wish to expand their knowledge of long-term care and/or enhance their leadership capabilities.

Learning outcomes

At the completion of this course, you will be able to:

  • Describe the evolution and funding of long-term care in Canada
  • Explain the status of long-term care today and the issues it faces
  • Describe ethical concerns common to long-term care settings and approaches for dealing with such concerns
  • Identify challenges related to mental health in long-term care
  • Recognize the importance of strategic planning
  • Implement tools and techniques to make quality improvements
  • Use common communication and decision-making models to improve your leadership skills


There are no awards available for this program at this time. Click here to learn more about student awards. 

Student testimonials


 Wendy CampbellAbout
 Elaine FriedbergAbout
 Laura MacDermaidAbout


To be successful in the Long-Term Care Administrator course, you have:

  • Experience working for a healthcare organization; and
  • Two years working experience in a managerial or supervisory capacity, in any organization



English is the language of instruction for all CHA Learning courses. It is therefore recommended that students be competent in reading, writing and speaking English.


Students must have basic computer knowledge and internet navigation skills; and access to a computer with Windows 7 or higher.

Please note:

  • Students choosing to use Mac or Linux operating system must have experience using alternate remote access software.
  • CHA Learning staff can only assist Windows operating system users and provide technical support in relation to our website; we do not provide technical support for internet and/or basic computer use.

Other technical requirements:

CHA Learning Technical Requirements
Screen Resolution800×600 (minimum); 1024×768 (recommended)
Internet BrowsersThe most recent version of one of the following:

Google Chrome
Internet Explorer
Microsoft Edge
Plug-insPop-up blocker: disabled
Java Script: Enabled
Cookies: Enabled
Internet Connection Broadband (cable or DSL) connection required
SoftwareWord processing software, Adobe Reader
Recommend knowledge and comfort using Microsoft Excel

Enrolment Process

There are no application prerequisites for this course. To enrol:

  1. Click on the enrol/apply button
  2. Add the product to your cart
  3. Create an account if you are new to CHA Learning or sign in to your existing account
  4. Complete the Billing Information page
  5. Enter your payment information, accept the terms and conditions and make your payment
  6. Within seven business days you will receive an email with instructions to access the course/program materials.


The Long-Term Care Administrator course includes seven quizzes, three assignments, and a final exam.

Quizzes, assignments and the final exam are completed online through the CHA Learning Gateway.

To pass this course, students must complete all components and achieve an average of 60% in the overall course grade.

Course Certificate

CHA Learning will award students a certificate for successful completion of the course.


  • $1,795 for Canadians
  • $1,995 for International Students

All prices listed above are in CAD.

Please note: Bulk registration discounts are available for groups. Please review the Group Enrolment information here.


The Long-Term Care Administrator course consists of eight units:

Unit 1: Evolution and Funding of Long-Term Care

  • Understanding the evolution of long-term care in Canada
  • Distinguishing between federal, and provincial/territorial responsibilities for healthcare in Canada
  • Explaining why we refer to Canada’s health system in the plural
  • Identifying the key factors accounting for the slow development of long-term care compared to acute care
  • Discussing the shift in emphasis from acute care to non-acute care, indicating when and why it occurred, and related challenges

Unit 2: Long-Term Care Today

  • Describing the components of facility-based long-term care and the diversity of residents
  • Discussing current standards in Canada
  • Explaining why the continuum of care is a pertinent concept in facility-based long-term care
  • Identifying and discussing several major issues in facility-based long-term care

Unit 3: Ethics and Long-Term Care

  • Distinguishing between ethics and the law
  • Defining the basic principles of ethical analysis
  • Exploring the relationship between ethics and quality
  • Being able to better identify ethical issues
  • Understanding how to use an ethics lens in decision-making
  • Discussing the characteristics of an ethical organization
  • Discussing the functions of ethics committees
  • Describing ethical concerns common to long-term care settings
  • Identifying approaches for building ethics capacity

Unit 4: Mental Health and Long-Term Care

  • Defining mental health and mental illness
  • Discussing the prevalence of mental illness in Canada
  • Describing the rationale for and outcome of deinstitutionalization
  • Explaining key achievements and challenges related to mental health services in long-term care
  • Defining and discussing Alzheimer’s Disease and related dementias

Unit 5: Planning in Long-Term Care

  • Recognizing that establishing the organization’s mission and strategic plan, in cooperation with the Board, is a priority activity of long-term care leaders
  • Relating the allocation of resources to strategic planning and identifying sources of conflict in this area
  • Understanding the impact of political decisions and “politics” in general on your organization and the potential to influence the foregoing
  • Scanning the horizon to identify developments that will affect long-term care

Unit 6: Quality and Long-Term Care

  • Describing the components in integrated quality management
  • Explaining the relationship between regulatory compliance, standards, quality control and quality improvement
  • Identifying some of the common tools and techniques used for quality improvement
  • Describing the evolution of thinking within healthcare with respect to achieving and sustaining quality
  • Listing achievements and concerns related to quality and safety in long term care

Unit 7: Leadership and Culture

  • Describing the participative/democratic approach to leadership
  • Explaining the contributions to management thinking of motivation theorists
  • Identifying common communication and decision-making models, and their relevance to the long-term care environment
  • Defining culture change and resident-centered care

Unit 8: Into the Future

  • Describing the upcoming trends and issues in long-term care
  • Elaborating on the need for innovation
  • Explaining the changing environment
  • Identifying factors needed to guide success