Quality & Safety

Programs

Quality Improvement Leadership

This certificate program will provide healthcare professionals with a systematic quality improvement framework and practical tools that can be applied to any quality improvement initiative or objective. Learners will use The Ottawa Hospital’s renowned 5-step Innovation Framework that incorporates lean, six sigma and the model for improvement into one comprehensive yet practical and effective approach for healthcare.

Canadian Patient Safety Officer Course (online)

This course equips healthcare professionals and leaders with the information, tools and techniques to build a strong patient safety culture within their organizations.

Integrated Quality Management

This program provides critical knowledge, tools and hands-on experience in quality improvement, patient safety, risk management, patient experience and performance measurement. Developed in consultation with national stakeholders and endorsed by Accreditation Canada.

Courses

We’re here to helpHave a question about CHA Learning programs and courses? Contact us now!Ask Us Enrolment InformationEnrol in a program or course, or register on behalf of another person or group. Learn all your CHA Learning enrolment options here.Get Informed