The Foundations of Healthcare Quality certificate provides healthcare professionals with a solid grounding in healthcare quality at both the organizational and team/initiative level as well as quality improvement methodologies and principles of measurement and monitoring.
This certificate program will provide healthcare professionals with a systematic quality improvement framework and practical tools that can be applied to any quality improvement initiative or objective. Learners will use The Ottawa Hospital’s renowned 5-step Innovation Framework that incorporates lean, six sigma and the model for improvement into one comprehensive yet practical and effective approach for healthcare.
This course equips healthcare professionals and leaders with the information, tools and techniques to build a strong patient safety culture within their organizations.
As of September 2020, this program is no longer available. Please refer to our newest offerings listed on our Quality & Safety page, including:: Foundations of Healthcare Quality certificate, Quality Improvement Leadership Program or our Foundations of Risk Management Course.