Long-Term Care

Long-Term Care Executive Leadership

Courageous leaders creating cultures where people want to live and work.



This program replaces the long-standing and highly regarded Long-Term Care Administrator course. The new Long-term Care Executive Leadership program reflects important changes in the long-term care sector and prepares leaders to meet those challenges heightened by the COVID-19 pandemic. 


Delivering professional development to healthcare professionals across Canada for 70 years – the first to deliver online programming for long-term care administrators.



The Long-Term Care Executive Leadership program will prepare you for the critical role of leading and administering long-term care homes. As evidenced by our current pandemic, this leadership role is more crucial than ever. As such, this self-paced program (replacing the Long-term Care Administrator course) is designed to meet the needs of long-term care executive leaders in these difficult times and into the future.

For those working or planning to be administrators in Ontario, the program meets the minimum 100 hours of instruction as set out in the Ontario Long-Term Care Homes Act, 2007 (Section 212, 4(d). Click here to view section 212, 4(d)


Long-Term Care Executive Leadership Program Overview

  • Supported by 1:1 faculty coaches who are executive leaders in long-term care
  • Engagement with peers and faculty through our Executive Leaders Discussion Forum and course Reflection Forums
  • New and engaging content, built with national input, reflects the most current challenges of leading in long-term care across Canada
  • Includes video interviews with long-term care executive leaders discussing how they faced and solved challenges
  • Includes critical topics such as crisis leadership, partnerships, employee wellness, resident and family-centred care, evidence-informed decision-making, quality & safety, change and innovation
  • Delivered entirely online, begin anytime
  • ~130 hours of learning, to be completed at your own pace in up to 12 months
  • Learning is applied beyond the program by learner completion and commitment to a comprehensive, personal Leadership Development Portfolio
  • Ideal for individuals and executive teams

Who should take the Long-Term Care Executive Leadership Program?

  • This program is suitable for all aspiring, newly appointed, and experienced long-term care executive leaders
  • For both aspiring leaders and existing leaders in long-term care across Canada
  • Applicable to those working in both private and public homes
  • Anyone wishing to improve long-term care by enhancing their knowledge, expanding their leadership capabilities, and creating change through innovative thinking and collaboration

Students in Ontario:
For those working or planning to be administrators in Ontario, the program meets the minimum 100 hours of instruction as set out in the Ontario Long-Term Care Homes Act, 2007 (Section 212, 4(d). Click here to view section 212, 4(d)

Why Choose CHA Learning’s Long-Term Care Executive Leadership Program?

We are a national healthcare organization first – our program is developed in partnership with long-term care experts and leaders across Canada and input from our Members. With a 70-year history of developing professionals in service of healthcare, we have a proven track record in supporting successful, learners who consistently say they would recommend us to others. We have a 92% satisfaction rate amongst our long-term care alumni! Read more about us here.

This program will provide you with the necessary experience, insights, and problem-solving skills to tackle the challenges that the sector is facing today … and will prepare you for tomorrow as well. Be prepared to be innovative, collaborative and to truly lead change in your home. Graduate with a Leadership Development Portfolio that will support your ongoing growth.

Are you working in the health system or in long-term care already? This program is perfect for you – no need to be online on certain days and times – you’ll be supported by expert faculty while you study – on your schedule – from the safety of your home or office.

We have graduated thousands of alumni from our long-term care programming over the last 38 years with many of these leaders playing critical roles in healthcare today.

Learning outcomes

Upon completion of this program, you will be able to:

  • Articulate the evolution and funding of long-term care in Canada and how it impacts LTC and its leaders today, balancing financial constraints and critical priorities
  • Discuss and collaborate on solutions to the current issues and trends in long-term care to support resident- and family-centred care
  • Explain ethical issues in LTC and approaches for addressing them
  • Identify future opportunities and challenges in long-term care and use innovative and critical thinking to proactively identify possible solutions
  • Effectively apply critical leadership capabilities of successful long-term care executives
  • Identify external partnerships and stakeholders and how they are important to long-term care as an evolving sector in the healthcare continuum
  • Apply common tools and techniques to identify opportunities and collaboratively make quality improvements
  • Assess your home’s culture and approaches to employee wellness and engagement
  • Self-assess your leadership strengths, opportunities and style and identify a leadership development plan


There are no awards available for this program at this time. Click here to learn more about student awards. 

Student testimonials


 Wendy CampbellAbout
 Laura MacDermaidAbout
 Andrew MacDougallAbout
 Nelson RibeiroAbout
 Shelley SheedyAbout
 Donna MichaelsAbout


To be successful in the Long-Term Care Executive Leadership program, you will need:

  • Experience working in a healthcare organization; and
  • Minimum two years work experience in a managerial or supervisory capacity, in any organization
  • A passion for long-term care – its people and residents

There is no minimum post-secondary education requirement for our program as it is designed for mature professionals already working in the sector.


English is the language of instruction for all CHA Learning courses. It is therefore recommended that students have a high level of competency n reading, writing and speaking English.


Students must have basic computer knowledge and internet navigation skills; and access to a computer with Windows 7 or higher.

Please note:

  • Students choosing to use Mac or Linux operating system must have experience using alternate remote access software.
  • CHA Learning staff can only assist Windows operating system users and provide technical support in relation to our website; we do not provide technical support for internet and/or basic computer use.

Other technical requirements:

CHA Learning Technical Requirements
Screen Resolution800×600 (minimum); 1024×768 (recommended)
Internet BrowsersThe most recent version of one of the following:

Google Chrome
Microsoft Edge
Plug-insPop-up blocker: disabled
Java Script: Enabled
Cookies: Enabled
Internet Connection Broadband (cable or DSL) connection required
SoftwareWord processing software, Adobe Reader
Microsoft Excel
Microsoft PowerPoint or equivalent
(note: those using Apple software must be able to save files in Office formats where required (i.e.: .doc,)

Enrolment Process

Please click Enrol and you will be prompted with steps to follow to complete your purchase. This includes selecting your faculty and setting up your student account.

You will be able to access your program within 30 minutes of purchase.




This program includes the following graded components:

  • Course quizzes (10% total)
  • Course graded discussions (20% total)
  • Two formal assignments (20% each)
  • A final assessment: Leadership Development Portfolio (30% )

In order to pass this program, learners must achieve a minimum of 70% on all assessments.

Long-Term Care Executive Leadership Certificate

CHA Learning will award students a certificate upon successful completion of the program.


  • $1,995 for Canadians
  • $2,195 for International Students

All prices listed above are in CAD.

Please note: Group registration discounts are available. Please review the Group Enrolment information here.


The Long-Term Care Executive Leadership program consists of the following courses.

Course 1 : Deliberate Leadership

This course focusses on the key features of leadership required for a successful long-term care executive leader. You will have a chance to not only learn essential leadership capabilities, but you will also self-assess your leadership style, strengths, values and identify opportunities for improvement and learning.

Course 2 : Reimagining LTC and Innovating for the Future

This course includes critical learning about the past, present and future of LTC. By the end of the course, you will have a solid understanding of the challenges the sector has faced and why some of those challenges exist.

Throughout the course, we will talk about the tremendous opportunities ahead for innovating in LTC and creating a brighter future. You will be introduced to new models of care and new ways of thinking that are required to create meaningful and lasting change.

Course 3: Strategy, Planning and Decision-Making

In course 3, you will learn about the important role of executive leaders in the strategic planning. You’ll learn about who to involve in strategic planning, the elements of a strategic plan, and how the plan guides the direction of the home and aligns with key priorities. Critical elements and enablers of an effective strategy, and how it becomes operationalized will also be highlighted.

Executive leaders require a solid decision-making approach. In this course, you will be exposed to evidence-informed and ethical decision-making and some of the data sources you will use to make leadership decisions.

Essential management concepts, including financial management, procurement, and facility & environmental management are also outlined in this course.

Course 4: Organizational Culture & People

The LTC workforce needs to be healthy, well and engaged to be able to care for residents effectively and with empathy. Therefore, course 4 focuses on the importance of organizational culture and culture change, the elements of a psychologically healthy workplace, and staff and clinician engagement.

This course also includes some essential components of human resource management, including HR planning, performance management, relevant legislation and regulations and union and labour relations.

Course 5: Quality and Safety in Long-Term Care

In course 5, we will focus on quality and safety in LTC, a huge priority and area of both risk and opportunity for executives. You will learn the foundations of healthcare quality and your responsibility as a leader. You will acquire knowledge about the dimensions and levels of quality and its link to safety and risk management. You will also learn about building a culture of quality and safety and the components of and process to create a quality plan.

We will introduce you to the process of quality improvement (QI), with emphasis on one, systematic framework, and some of the related tools that are used within the practice of QI. This includes a focus on the importance of measuring quality and safety and what goes into creating effective measures.

Course 6: Crisis Leadership and Partnerships

In course 6 we will explore the leadership principles and capabilities needed to lead effectively during and after a crisis. This will include how an executive leader must be ready to make decisions during these with limited information that will evolve. Crisis communication will form an important part of this course.

This course also demonstrates the importance of effective partnerships and collaboration both during a crisis and as part of ongoing effective strategy and operations and how to be a collaborative leader who knows how to partner effectively.

Course 7: Leadership for Innovation and Change

Course 7 includes an important discussion of how executive leaders can and must foster innovation and change in their homes and organizations.

You will also learn about design thinking and human-centred design, tools used to collaboratively improve the human experience of residents, families, and staff.

In this course you will also encounter important content about change leadership and change management to help you and your teams to effectively design, implement and sustain change.


Contact us for more information about this new program!